Privacy policy

Privacy Policy
At Mionix, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our store.

1. Information We Collect
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including:
  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Device Information: We automatically collect information about your device, including your IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services (if you have opted in).

3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
  • Shopify: We use Shopify to power our online store.
  • Payment Providers: We share information with Mollie, Klarna, and Shopify Payments to process your transactions.
  • Shipping Partners: We share your address and contact details with our carriers (e.g., FedEx, UPS, PostNord) to deliver your products.
  • Analytics: We use Google Analytics to help us understand how our customers use the site.

4. Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at support@mionix.net.

5. Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Cookies
For a detailed list of the cookies we use and how you can opt-out, please visit our Cookies Policy.